Multi-Location / Home Services
Most multi-branch home-services groups pay for ServiceTitan or Housecall Pro per seat and per branch, so a customer your Pasadena crew served is a stranger to your Long Beach office. Rehost is one branded customer app you own, billed by total active users.
ServiceTitan bills per technician and Housecall Pro adds per-seat charges past its plan caps, then marketing runs as a separate line on top. The deeper cost is the data: service history, memberships, and the customer relationship fragment across branches and never reconcile. We build and operate one branded customer app for booking, service history, and maintenance memberships, with one unified customer record across every branch, integrated around the field software each branch keeps running.
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What running multiple branches on a per-seat stack actually costs.
- The field software bills per seat, and the stack multiplies per branch. ServiceTitan is reported around $245 to $398 per technician per month, so a single branch with ten techs lands near $30,000 to $40,000 a year before add-ons. Housecall Pro starts lower, around $189/mo for its Essentials plan, but charges roughly $35/mo per additional user past the cap. Marketing Pro and similar add-ons are reported at $400 to $2,000+/mo on top. None of it is a group rate scoped to the customer. Open a third branch with its own crews and you pay for a third of the whole stack again.
- Customer history and job records fragment across branches. When each branch runs its own instance or its own location record, the homeowner your HVAC division served in spring and your plumbing division served in fall is two customers on two job histories. The dispatcher at the second branch can't see the first visit, the tech rolls up blind to the equipment already on file, and reactivation campaigns double-contact the same household from two systems. The book you think you own is scattered across branch-level databases that were never built to agree.
- Maintenance memberships don't follow the customer. Service agreements and maintenance plans are the retention engine in home services, and they break first at scale. A membership sold by one branch is typically scoped to that branch's records, so a member who moves across town, or whose AC is handled by one crew and water heater by another, can't be cleanly recognized or served group-wide. The recurring revenue you built is trapped in per-branch silos.
- Nobody has the cross-branch view. Because each branch's tools are siloed, there's no single place to see lifetime value across the group, which households use more than one division, or whether a campaign in one service area cannibalized another. The reconciliation lands in a spreadsheet one office manager maintains by hand every week, and the group can't take a clean read on its own customer base.
One customer app, one record, owned by the group.
We build and operate one branded customer app and website for the whole group: booking, service history, and maintenance memberships in one place, with a single unified customer record that spans every branch and every trade you run. A homeowner who books HVAC from one branch and plumbing from another is one profile with one history and one membership balance, recognized the first time any crew rolls up. It integrates around the field software each branch keeps running, ServiceTitan or Housecall Pro, so dispatch, invoicing, and the techs' workflow don't change. What changes is that the customer is one record everywhere instead of fragmenting per branch.
Rehost is a software lease with an operating team. We build it and we run it: design, App Store submissions, content changes, and the AI ops layer are handled by our team, and your office staff never logs into a dashboard. You own the App Store account, the domain, the code, and the customer data from day one. And the bill is by total monthly active users across the whole group, not per seat and not per branch: $950/mo up to 2,000 MAU, $1,500 up to 10,000, $2,500 up to 50,000. Opening a fourth branch or acquiring a competitor doesn't add a fourth subscription.
Built for multi-branch groups, not single trucks.
One branded customer app across every branch.
A single native iOS and Android app under your group's brand, where homeowners book service, view job history, and manage their membership across every branch and trade. Not one app per branch, and not a template with your logo dropped on top.
Unified customer data across all branches.
One customer record per household, shared across every branch and division. You can finally see who your true cross-trade customers are, what they've spent group-wide, and which households use more than one of your services.
Memberships that travel across branches.
One maintenance-membership and loyalty program that's recognized and serviceable at any branch. A member enrolled by one crew is a member everywhere, and the plan, visit credits, and benefits follow the household across the group instead of sitting in a branch-level silo.
Integrated around the field software each branch keeps.
We wire the customer app into the ServiceTitan or Housecall Pro instance each branch already runs rather than ripping it out. Dispatch, scheduling, invoicing, and the tech workflow stay where your office expects them. The customer layer sits on top, unified across branches.
Group-wide view, no admin panel.
Cross-branch lifetime value, shared-customer overlap, membership adoption, and per-branch performance in one place. Your office team doesn't administer it. You ask our team for the cut of data or the change you want, and we ship it, replacing the hand-kept weekly spreadsheet.
New branches launch on the same platform.
Opening or acquiring a branch means adding it to the existing app and customer base, not standing up another per-seat subscription and another database. The brand, booking flow, and membership structure come pre-built, and the new branch's customers join the unified record.
Pricing
By total MAU across the group, not per seat or per branch
Customer data
One unified record across every branch
Field software
Stays. We integrate around ServiceTitan or Housecall Pro
Ownership
App Store account, domain, code, and data in your name
What multi-branch home-services operators ask.
Do we have to rip out ServiceTitan or Housecall Pro?
No. ServiceTitan is genuinely strong at dispatch, the pricebook, and field operations for a sizable crew, and Housecall Pro is a clean fit for smaller branches; we don't replace either. We build the customer-facing app, memberships, and unified customer database on top, integrated around whatever field software each branch runs. If different branches are on different systems, we work with that too.
How is this cheaper than our per-seat, per-branch stack?
Today most groups pay per technician and per branch: ServiceTitan is reported around $245 to $398 per tech per month, a ten-tech branch lands near $30,000 to $40,000 a year, and Marketing Pro and similar add-ons run $400 to $2,000+/mo on top. Rehost is one platform billed by total monthly active app users across the whole group: $950/mo up to 2,000 MAU, $1,500 up to 10,000, $2,500 up to 50,000. We size it to your customer volume, not your seat or branch count, and the field software stays on its own side.
What happens to a homeowner who uses more than one of our branches or trades?
They're one identity in the app. Their job history, equipment on file, and membership status are shared across branches, so any crew rolls up with the full picture and reactivation contacts them once, not twice. That's the case a per-branch stack structurally can't handle, because each branch runs a separate customer list and a separate membership.
Will a maintenance membership work across all our branches?
Yes, that's the point. One membership and loyalty program, one customer record. A homeowner enrolled by one crew is recognized at every branch, and plan benefits, visit credits, and balances follow the household across the group. That's the opposite of most per-branch service agreements, which scope the plan to the branch that sold it.
What happens to our app and data if we leave?
It's already yours. The App Store and Google Play accounts, the domain, the code, and the full customer database sit under your group's name from day one. If you cancel, we export everything and hand off the accounts, and your branches keep running on their field software. Month-to-month, no contract clawback.
Related.
Playbook
HVAC dispatch across LA County
How multi-branch dispatch, service history, and the customer relationship leak across branches, and what one operating layer unifies.
FAQ
HVAC app questions
Booking, memberships, owned customer data, and how the operated model works for multi-branch home services.
Pricing
MAU pricing, not per seat
How the Base, Plus, and Pro tiers scale by total active users across the whole group instead of by technician or branch.
For operators
Built and run for businesses
The build-and-run model for multi-location operators: one team, one bill, no admin work for your office staff.
One customer app across every branch.
Tell us how many branches and trades you run and what each one's on for field software. We'll show you what one owned customer app, with unified data and memberships across every branch and a bill by total active users instead of per seat, looks like for your group.