Restaurants

A restaurant app should simplify the guest experience without disrupting service.

Rehost can build and operate an approved guest-facing app and website for content, ordering, reservations, loyalty, rewards, locations, and communication. The point-of-sale system can remain the record of truth, and every integration or replacement decision is confirmed in writing.

Scope a restaurant system

POS replacement is not the default
Ordering and loyalty follow approved economics
Customer evidence stays attributable

Answer the questions that affect service, margin, and ownership.

A feature list is not enough. The operating model depends on where orders, payments, guest records, menus, and approvals live.

Does Rehost replace the point-of-sale system?

Usually no. The POS can remain the transaction and kitchen record.

The guest app and website can sit around the current POS when supported APIs and vendor terms allow it. The scope identifies which menus, orders, payments, customer records, and status changes move between systems. Replacing the POS is a separate operational decision, not a marketing-page promise.

Confirm in the scope

Transaction and kitchen record
Menu and order data flow
Payment account ownership
Integration fallback during service

Can direct ordering, reservations, and loyalty share one guest experience?

They can be designed together, but each workflow still needs its own source and rules.

A shared experience can reduce guest friction and present one brand. It does not make every vendor contract, delivery channel, reservation rule, or loyalty balance identical. The scope names the systems involved, the guest identity logic, and what staff must approve.

Confirm in the scope

Guest identity and consent
Ordering and reservation sources
Loyalty earning and redemption rules
Refund, dispute, and support owner

What happens to delivery marketplaces?

They remain separate channels unless an approved integration changes the flow.

A restaurant may keep marketplaces for reach while building a direct channel for returning guests. Rehost does not claim to control marketplace fees, ranking, customer access, or data export. The direct-channel economics should be measured from the restaurant's own order and payment records.

Confirm in the scope

Channels that remain active
Direct versus marketplace menu
Attribution and customer consent
Who handles refunds and support

Can several locations share one app and guest record?

Yes, when menu, fulfillment, permissions, and data boundaries are defined.

A shared app can route a guest to the right location and present location-specific menus, hours, availability, offers, and pickup rules. The scope must also define whether loyalty is shared, how duplicate guest records are handled, and which managers can approve local changes.

Confirm in the scope

Location selection and availability
Shared versus local menu and offers
Guest matching and consent
Manager permissions and reporting

What should a restaurant measure?

Measure guest actions and operational outcomes from systems the restaurant controls.

Useful measures can include direct-order starts and completions, reservation requests, repeat visits, loyalty enrollment, qualified catering inquiries, and support volume. Analytics and advertising should use consent-aware events and stable campaign parameters. A public benchmark should not replace the restaurant's own baseline.

Confirm in the scope

Primary guest action
Order or reservation source of truth
Consent and campaign parameters
Baseline, review date, and decision threshold

Keep the guest layer and restaurant operations connected but distinct.

The app can present one experience while the POS, processors, delivery channels, and staff remain responsible for their assigned work.

Rehost can scope and operate

Branded guest app and responsive website
Approved ordering, reservation, loyalty, reward, location, and content flows
Supported integrations, notifications, analytics, and campaign measurement
Hosting, monitoring, App Store work, and included publishing changes

Usually retained or separately approved

POS, kitchen, payroll, accounting, and delivery systems that remain records of truth
Payment, marketplace, reservation, messaging, and vendor subscriptions
Food preparation, fulfillment, refunds, staffing, and guest recovery
Account, export, license, handoff, and end-of-service terms named in the agreement

Published US starting point

$950

USD per month for Business, up to 2,000 monthly active users

The published Business tiers are $950, $1,500, and $2,500 per month by monthly active users. The proposal confirms locations, integrations, third-party costs, data migration, and the launch target.

Review US pricing

Separate a customer statement from a universal result.

Rehost publishes one attributable restaurant-client statement. Its evidence record preserves the customer's words and does not add independent savings, staffing, or stack-reduction metrics.

Customer statement

Nonna's Kitchen

Diego Alvarez describes his own path from the first call to App Store publication.

Solution boundary

Apps Rehost builds and runs

Review capabilities, fit, accounts, pricing, and limits without industry assumptions.

Operating boundary

How Rehost works

Review responsibilities, evidence, ownership, measurement, and leaving.

Questions restaurant operators ask first.

Direct answers about POS systems, ordering, marketplaces, locations, price, and evidence.

Does Rehost replace Toast, Square, Clover, or another POS?

Not by default. The POS can remain the transaction and kitchen record. The proposal identifies supported data flows, vendor permissions, payment responsibilities, and the fallback if an integration is unavailable.

Can the app include ordering, reservations, loyalty, and rewards?

Those flows can be included when the scope names the source systems, guest identity rules, menu and availability ownership, payment and refund responsibilities, and supported integrations.

Can one app support several restaurant locations?

Yes, if the scope defines location selection, menus, hours, availability, fulfillment, loyalty rules, manager permissions, and reporting. A shared app does not mean every third-party vendor supports the same controls.

How much does Rehost cost for a restaurant group?

Published US Business pricing starts at $950 per month for up to 2,000 monthly active users, then $1,500 up to 10,000 and $2,500 up to 50,000. Locations, integrations, third-party subscriptions, migration, and transition terms are confirmed in the proposal.

How fast can a restaurant app launch?

The target depends on scope, POS and vendor access, menu and brand content, payment setup, app-store accounts, data migration, and approval speed. Rehost writes the target into the proposal after those inputs are known.

What restaurant result can Rehost prove publicly?

Rehost publishes an attributable statement from Diego Alvarez at Nonna's Kitchen. The evidence page explains what his statement supports. Independent cost, labor, and software-stack metrics are not claimed.

Who owns the content, data, code, and design?

Customers retain the content and data they submit. Rehost owns its service software, code, and designs unless a signed customer agreement states otherwise. Accounts, licenses, exports, handoff, notice, and service-end terms follow that agreement.

Map the guest journey before touching the service workflow.

Bring the current POS, ordering, reservation, loyalty, delivery, website, and reporting setup. We will identify what can stay and what needs written validation.