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Whittier Family Practices in PIH Health's Shadow: A Patient App We Run For You

Independent primary-care offices, pediatric practices, and specialty groups around PIH Health Whittier Hospital serve patients who often span three generations of the same family. We build the booking, intake, and recall layer once and operate it on your behalf. Your front desk, frequently someone who has worked the window for fifteen years, never becomes a software administrator.

Launch targetConfirmed in the written scope
Engagement modelFlat monthly fee, no per-seat
Plan the workflowReview appointment requests, intake, and reminders in the agreed scope
Requirements to reviewHIPAA + HITECH

The healthcare problem in Whittier

What's really happening with healthcare practices here.

The pattern we see

Your independent practice in Whittier holds families that have come to you since the parents were children, but the tooling underneath has not aged as gracefully as the relationships. A 2017 scheduler, a separate intake-form vendor, a HIPAA texting add-on the front desk resents, and a recall list that lives in one long-tenured staff member's head. PIH Health's employed groups down the street have an IT department absorbing all of this. You have one staffer, and when she takes PTO the recall cadence breaks for the whole panel.

How we build for Whittier

Not a template. A custom stack, assembled for your operation.

We can build a branded patient platform we host, monitor, and update end to end. Online booking, intake forms that pre-populate to your EHR, recall reminders timed to your panel's clinical cadence, and refill requests live in one app under your practice name. HIPAA and HITECH requirements, supported controls, and any required agreements must be confirmed in the signed scope. We maintain the Athenahealth, Kareo, or NextGen integration on our side, so vendor-side breakage is our problem, not your front desk's. Update work, urgent support, and response expectations follow the signed agreement.

Whittier's independent practices compete on continuity against PIH Health's employed network and its full IT department. We close that gap on a flat monthly fee from $950.

What we build for Whittier healthcare practices

One ongoing fee covers these tools. Here are the parts businesses in Whittier use most.

Branded Mobile App, Operated By Us

A mobile app your Whittier healthcare customers keep on their phone: bookings, loyalty, and push, all under your brand. Version submissions, account responsibilities, licenses, exports, and handoff are documented before launch.

  • iOS and Android publishing with developer-account responsibility documented in the signed agreement
  • release management, version submissions, and rejections handled on our side
  • push notifications and in-app messaging configured by us, on your timing
Launch target: Confirmed in the written scope

Customer-Facing Web Platform

A responsive website tuned to how your Whittier operation actually works, not a template. Hosting, SSL, and CDN delivery are managed end to end on our infrastructure, with a role-aware dashboard for your team.

  • branded responsive web platform tuned to your operation, not a template
  • hosting, SSL, and CDN delivery managed end to end on our infrastructure
  • role-aware access and logging requirements confirmed for the project
Launch target: Confirmed in the written scope

Vendor and System Integrations

Epic, Athenahealth, Kareo and the rest of your stack keep working, connected by us. Two-way sync, retry queues, and around-the-clock monitoring stay on our side, so an integration never breaks unnoticed on a Friday night.

  • supported connections to the agreed CRM, accounting, and operations tools
  • retries and event monitoring for the supported connections
  • alert routing to our team, not yours, when something does break
Launch target: Confirmed in the written scope

Tools we connect

Bring the tools your Los Angeles County team uses. We check the proposed connections before agreeing the work.

EpicAthenahealthKareoNextGen

Rules the software needs to follow

The project needs its own data and security review. The signed scope confirms applicable requirements, supported controls, vendors, and responsibilities.

HIPAAHITECH

Questions healthcare practices ask first

Specific to healthcare practices in Whittier.

Do you work with teams in Whittier?

Our office is at The Hubb WeWork, 100 W Broadway, Suite 3000, Long Beach. Tell us about your Whittier team and current tools so we can discuss how to work together.

Is there a Whittier rate, or is pricing standard?

Standard and published: Business from $950/mo by monthly active users, Website $350/mo, Faith $250/mo per campus. No Whittier-specific markup, no per-seat charge, no per-transaction cut. What you see is what a healthcare operation here pays.

What are we paying you to run each month?

The monthly plan covers the agreed software work. We put the included tasks, vendor responsibilities, support expectations, and any review schedule in writing for your Whittier project.

Who owns the app and the customer data?

Customer content and data you provide remain yours. Rehost owns its service software, code, and designs unless the signed agreement states otherwise. That agreement also identifies developer accounts, domains, code licenses, exports, and handoff.

Put Whittier healthcare practices on one operated stack.

Tell us what your Whittier team needs. We’ll review the work, accounts, and next steps.

Scope my project