Multi-Location / Dental Groups
Most dental groups pay for patient comms per office, so a patient at two of your locations is two records on two recall lists. Rehost is one branded app across every office, with the data held in your group's name.
The clinical software stays. Dentrix, Open Dental, or Curve runs the chair-side workflow, and we don't touch it. What we replace is the per-office sprawl bolted around it: the Weave subscription at each location, the NexHealth booking widget on each site, the recall list that resets every time you acquire a practice. One app, one BAA-covered operating layer, booking and recall unified across all your offices.
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Why the per-office stack stops working at office number two.
- Every tool is billed per location, so the stack compounds. Patient-comms platforms in this category price per office. Weave's core bundle is reported around $400 to $700 per location per month once add-ons stack, plus a one-time setup near $750. NexHealth and RevenueWell are quoted per location too. Layer in per-office practice management (Open Dental from $169/mo, Curve from $295, Dentrix Ascend reported $500 to $1,200) and a 4-office group is commonly running $1,800 to $3,500/mo before anyone is unified. Each new office adds the full stack again.
- Patient records and recall are siloed per office. Dentrix and Open Dental are typically installed office-by-office, often acquired with a practice purchase, frequently on separate databases that never talk. A patient who sees your Downey hygienist and your Cerritos endodontist is two charts on two recall lists. Cross-office patients fall through, and reactivation campaigns double-text the same person from two systems.
- Recall and reminders run from BAA-gray channels. An SMS reminder that names a procedure is PHI. In a stitched per-office stack, the text-back vendor and the review tool routinely slip through without a signed Business Associate Agreement, and the audit log fragments across four to seven systems. Reconstructing who accessed which record during an incident becomes a multi-day exercise instead of one query.
- There is no single view of the patient or the group. Because each office runs its own booking widget, its own website, and its own recall tool, no one has a unified picture: which patients are active across offices, which location is missing hygiene recall targets, where reactivation is leaking. The group manager keeps it in a spreadsheet maintained by hand every Friday.
One patient app across every office, owned by your group.
Rehost builds and operates one branded patient app, one website, and one customer-data layer for the whole group. Patients book, complete intake, and get recall reminders through the same interface whether they walk into Whittier or Pasadena, and their record follows them across offices instead of restarting. Per-office routing lives inside one shell: each location keeps its own provider roster, scheduling rules, and production view, while the patient experience and the data substrate are shared. Dentrix, Open Dental, or Curve stays as the clinical system of record; we integrate with it and replace the patient-facing sprawl around it.
It is a software lease with an operating team, not a dashboard you administer. Your front desk never logs into a builder. You send a request and our team ships the change, handles App Store submissions, and runs the platform under one BAA-architected operating layer with a single audit trail. You own the App Store account, the domain, the code, and the patient data in your group's name from day one. Pricing is by total monthly active patients across every office, not per chair and not per location, so opening or acquiring an office changes the patient experience without re-buying the stack.
What the unified layer does that a per-office stack can't.
One patient record across all offices.
A patient is one identity in the app no matter which location they visit. Booking history, intake, and recall status are shared, so a cross-office patient is one chart and one reminder cadence, not two systems double-texting them.
Unified booking and recall.
One online-booking flow and one recall engine cover every office. Hygiene recall, reactivation, and appointment reminders run on the same calendar logic group-wide, instead of a separate NexHealth or RevenueWell instance configured per location.
HIPAA-architected, one BAA.
The operating layer is built for PHI from the start: one Business Associate Agreement, one access-control system, one audit log. De-provisioning a front desk that turned over is a single revocation, not a partial sweep across seven vendors.
Per-office routing inside one brand.
Each office keeps its own provider roster, scheduling rules, and production targets, but patients see one consistent brand and the group sees one data model. Consistency across sites stops depending on whoever set up each office's tools.
A group view that replaces the Friday spreadsheet.
Instead of a hand-maintained tracker, the group gets one summary in plain English: which office is on track, which is drifting on recall, where reactivation is leaking. Cross-office patient activity is visible in one place.
Your stack, owned and portable.
App Store developer account, domain, repository, and patient data all sit under your group's name. If you ever leave, we export everything and hand it back. There is no template app that goes dark with the subscription.
Pricing
By total MAU, not per location or per chair
Clinical software
Dentrix / Open Dental / Curve stays; we integrate
Compliance
One BAA, one audit log, HIPAA-architected layer
Ownership
App Store account, domain, code, and patient data in your name
What multi-office dental operators ask.
Do we have to rip out Dentrix or Open Dental?
No. That is clinical software and your system of record, and we leave it in place. We integrate with it and replace the patient-facing layer around it: the per-office Weave subscription, the booking widget on each website, the recall and reactivation tools. The chair-side workflow your team knows doesn't change.
How is this cheaper than our per-location stack?
Today most groups pay per office: patient-comms platforms in this category are reported around $400 to $700 per location per month once add-ons stack, and booking and recall tools are quoted per location on top of that. Rehost is one platform billed by total active patients across the whole group. For a typical multi-office group that consolidates a $1,800 to $3,500/mo stack into one scope. We size it to your patient volume, not your office count.
What happens to a patient who visits more than one of our offices?
They are one identity in the app. Their booking history, intake, and recall status are shared across offices, so they get one reminder cadence and show up as one record. That is the case the per-office stack structurally can't handle, because each office runs a separate database and a separate recall list.
Is the patient app actually HIPAA-compliant?
The operating layer is architected for PHI: one Business Associate Agreement covering the layer, one access-control system, and a single audit log instead of the fragmented logs a multi-tool stack produces. This is operating guidance, not legal advice, and your compliance counsel should review the specific BAA arrangement, but the point is one defensible surface rather than seven partial ones.
When we acquire another practice, what changes?
You add the office to the same app and the same data layer. The new location gets your brand, your booking flow, and your recall engine, and its patients join the unified record instead of staying on whatever tools came with the acquisition. Because pricing is by total active patients, you are not re-buying the full stack for the new office.
Related.
Playbook
Multi-location dental groups in LA
Where the per-office stack leaks, what HIPAA actually requires, and what one operating layer replaces.
Pricing
Enterprise
The right shape for a multi-office healthcare group: custom scope, HIPAA and SOC 2 paths, one bill.
FAQ
Med spa app questions
Adjacent healthcare vertical with the same front-desk and patient-data dynamics, answered in detail.
Method
The Rehost operating model
The team that builds it runs it. Why that matters most in multi-location healthcare.
Running two or more offices? Let's scope the unified layer.
Tell us your office count, your practice-management system, and what you currently pay for patient comms per location. We'll draft a single HIPAA-architected scope priced by total patients, not per chair, with the app and data owned by your group.