Westside HVAC, Plumbing, and Electrical: Customer-Facing App We Operate For You
From PCH plumbers to Hollywood Hills HVAC and Hancock Park electrical, LA's residential service market rewards operators who make booking, status updates, and follow-up effortless. We build the customer-facing layer and integrate with whatever back-end you already use.
The home services problem in Los Angeles
What's really happening with home service and trades businesses here.
The pattern we see
Your residential service business in LA dispatches techs from your phone, takes bookings via voicemail, and pushes invoices through an accounting system that doesn't talk to anything else. The customer experience between the booking call and the tech arriving is anxiety. Premium customers in Beverly Hills or Brentwood expect the Postmates equivalent of service tracking. You either compete on that experience or watch the recurring-maintenance customer drift to the bigger franchise that already has it.
How we build for Los Angeles
Not a template. A custom stack, assembled for your operation.
We build a branded booking-and-tracking app for your customers and a dispatch-aware companion for your techs. Customer sees "tech is 12 minutes out" when the truck rolls. Maintenance reminders fire on schedule. Invoices and payments move through the app. We integrate with your existing dispatch and accounting tools so your office runs the same routine, and we operate the customer-facing platform on your behalf.
LA's residential services market is bifurcated: chains with $30M annual marketing budgets and independents winning on relationship. We give independents the digital surface that closes the experience gap — without the IT staff the chains use to maintain it.
What we build
Five services. One retainer. Pick what fits, or stack them.
Branded Mobile App, Operated By Us
A branded iOS + Android app for your Los Angeles home services customers, published under your App Store and Play Store accounts so the listing belongs to you. Push notifications, loyalty, and bookings are configured and operated by us.
- iOS and Android, published under your developer accounts so the listings stay yours
- release management, version submissions, and rejections handled on our side
- push notifications and in-app messaging configured by us, on your timing
Customer-Facing Web Platform
A web platform your customers use daily and your Los Angeles County team manages from one screen. We host it, monitor it continuously, and update it on a low-traffic schedule so your operation never gets surprised.
- branded responsive web platform tuned to your operation, not a template
- hosting, SSL, and CDN delivery managed end to end on our infrastructure
- role-aware dashboards (owner / manager / staff) with audit logging on every change
Internal Operations Tool
The internal tool your Los Angeles operation has been working around for years. Automated maintenance and service-plan reminders that stay tuned to your actual operation, role-based access for owner / manager / staff, and full action logging on refunds and price changes.
- back-office operations screen designed around how your team actually works
- approval flows, scheduling rules, and exceptions wired into a single system
- scheduled exports for your accountant, plus on-demand audit pulls when needed
Vendor and System Integrations
QuickBooks, Stripe, Google Calendar and the rest of your existing stack continue to work, connected by us. Two-way sync, queue-backed retries, and 24/7 monitoring on our side. Your team never sees an integration broken on a Friday night.
- bidirectional connections to your existing CRM, accounting, and operations stack
- queue-backed retries and event monitoring so a vendor outage doesn't surface to your team
- alert routing to our team, not yours, when something does break
Operations and Iteration
A platform team on retainer. Quarterly operations reviews instead of a ticket queue. Promotions go from your one-paragraph brief to live in days. Your role becomes operating the home services business; ours becomes operating the platform underneath it.
- quarterly operations review with your leadership, tied to revenue and staff-hour outcomes
- platform changes from a one-paragraph brief, deployed in days, not change-orders
- continuous monitoring, security patching, and incident response on our schedule
How we build home services apps in Los Angeles
Three phases. No surprises.
Operate and Adjust
Once live, the platform runs on our side. Monitoring is continuous, updates ship in low-traffic windows, and integrations stay connected on our schedule. Your home services team uses one screen designed for their role.
Quarterly Review
Every 90 days we walk through what we adjusted, what we monitored, and what we'd recommend changing next. The platform stays aligned with how your Los Angeles home services operation is actually evolving.
Operations Mapping
We sit with your owner-operator and map the exact workflow your Los Angeles County operation runs today. The output is a configuration spec, not a generic discovery template, and it's tied to close the digital gap with national chains without hiring an IT staff.
Integrations we plug into
Keep the tools your Los Angeles team already knows. We build around them, not over them.
Compliance, architected in
Requirements drive architecture, not retrofits. We scope compliance into the build from day one.
Frequently asked questions
Specific to home service and trades businesses in Los Angeles.
Do you operate platforms for home service and trades businesses across Los Angeles County?
Yes. We focus on Los Angeles County and surrounding LA County operators. The platform is built once and operated continuously from our side, so geographic coverage isn't tied to a service-call radius. Los Angeles home service and trades businesses typically work with us for years on one flat fee.
What does Rehost cost for a Los Angeles home services operation?
Flat monthly fee. The Business tier ($850/mo) covers most multi-location home service and trades businesses; the Website tier ($350/mo) fits single-location operators; and Faith communities pay $250/mo per campus. No per-seat charges, no per-transaction cuts, no surprise invoices. close the digital gap with national chains without hiring an IT staff typically shows up in the first quarter for Los Angeles operators.
What does "operated by Rehost" actually include?
Hosting, monitoring, integration upkeep, vendor migrations, security patches, App Store and Play Store renewals, payment processor changes, and the late-night issue that would otherwise land in your closing manager's lap. Plus a quarterly review where we walk through what we adjusted and what we'd recommend next, tied to close the digital gap with national chains without hiring an IT staff.
We're already paying for QuickBooks and a couple of other tools. What changes?
In most cases the platform replaces three to five subscriptions and connects to the one or two you keep. We audit the existing stack during onboarding, retire the redundant tools, and migrate the data. The first quarter's savings on canceled subscriptions usually offsets a meaningful share of the platform fee.
What happens to our data and accounts if we cancel?
They come with you. Your customer database, App Store and Play Store listings, payment processor connection, and domain are yours. Cancel anytime and we hand back the full export. No lock-in, no exit fee, no clause that holds your customer list hostage.
Keep exploring
Browse related home services pages and nearby markets.